Frequently Asked Questions.

How does your inventory work?

What do you mean by “order confirmation”?

What are your payment conditions?

How do I register?

I forgot my User Name/password. What can I do?

What about transport of the goods?

What about delivery time?

What do I get information about my running order?

How does your inventory work? The reported inventory information show stock available in our warehouse; nevertheless you have to take into consideration definite availability, as some of these goods might be already destined to some clients.	TOP
What do you mean by “order confirmation”? This is the order acknowledgement that Minusco always sends to its clients complete with all the necessary details: items, quantity, prices, discount rate, delivery date, kind of payment, bank details and transport.	TOP
What are your payment conditions? Minusco asks for: for first consignment: either swift in advance or Cash On Delivery; for following consignments: trade terms to be agreed upon.	TOP
How do I register? Simply fill in our form and you will very soon be receiving your user name and password.	TOP
I forgot my User Name/password. What can I do? Your password is confidential and our staff does not know it. In case you forget your password you simply have to follow a procedure that will enable you to have a second password. To start this procedure simply click on "Forgot your password?" button which is located on the side where the menu is, right under the Login button.	TOP
What about transport of the goods? We can send our goods either on an ex works basis with your own forwarder, or C&F with our own forwarders charged in invoice. We work with selected transporters with different forfeit rates according to weight and destination. Do not hesitate to ask for quotations.	TOP
What about delivery time? For our main products we have an average delivery time of 4-5 days from order confirmation.	TOP
What do I get information about my running order? Our Export Department is always available for any information concerning progress of your orders, availability, deliveries, etc.	TOP